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Can you describe what has changed for you now you have a PHB?
Barb: Receives PHB for her son
What made you decide to apply for a PHB in the first place?
Barb: Receives PHB for her son
Can you tell us what support you are able to get if you still need help?
Barb: Receives PHB for her son
Can you describe how easy or tricky you found the process?
Barb: Receives PHB for her son
What were your worries (if any) before you applied and how were they dealt with?
Barb: Receives PHB for her son
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